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“Dreadful service”
Review of Hotel Hitthim

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Hotel Hitthim
Reviewed 24 July 2017

We had lunch at the Hotel Hitthim and, unfortunately, we were appalled at the service - the staff were doing their very best, but there were far too few of them to cope. Not a place we could recommend

  • Stayed: July 2017, travelled as a couple
    • Service
1  Thank An_Old_Burian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 41 reviews

Reviewed 22 October 2015

We went there for just one night and arranged for a vegan menu to be served, as I am vegan. The hotel staff was very friendly on the telephone and said that this was not a problem.

However, when we arrived, the options for starter and dessert weren't even fully vegetarian- they served beef soup for the starter. When asked, the restaurant staff enquired whether I had an allergy or what was the reason I could not eat the rest of the food which I found highly insensitive. I should mention that the main dish was indeed vegan and quite delicious, namely pasta with (I assume) home-made tomato sauce.

All in all, a pleasant stay, but with the false promise of a vegan menu. It would not have hurt to clearly state that they cannot provide a menu but just a main which would have been fine. When I enquired about what went wrong, the management was not aware of any problems and seemed not to take me very seriously at all. Vegans (or vegetarians), stay clear of this place or do not take their "Halbpension" option.

Room Tip: Rooms towards the front have really nice views of the harbour of Kloster.
  • Stayed: October 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

I have stayed at the Hitthim for 4 nigths and I must say it was a very very pleasant stay.The Room the Food (the homemade cake is exelent reminds me to my mother)very good. And they have exelent staff,very friendly and helpfull.The Hotel itself is in an exelent location.I think this Hotel has a very good General Manager whos is realy taking care about the guests and also about the staff.If someone like me is looking for a nice quiet Hotel with very good service I must say the Hitthim Hotel is the right place. I will definitlely come back

Room Tip: Try to get a room to the front with a perfect view to the sea and harbour
  • Stayed: July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Heinz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Stayed: August 2017, travelled as a couple
Thank Norman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled as a couple
Thank Travelotto65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hitthim

Address: Hafenweg 8 | Kloster, 18565, Hiddensee Island, Mecklenburg-West Pomerania, Germany
Region: Germany > Mecklenburg-West Pomerania > Hiddensee Island
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #4 of 8 B&Bs / Inns in Hiddensee Island
Price Range: RM601 - RM760 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hitthim 3*
Number of rooms: 20
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