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Reviews (313)
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All reviewsbrisbane cbdeye hospitalqueen st mallbottle shop next doorfree car parkingroom was cleanin house restaurantwould stay againbit dateddouble roomgood sizefew minutes walkcentral locationreception staffbotanical gardenssuncorpplugs
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26 - 31 of 313 reviews
Reviewed 11 August 2017

My overall experience at the Metropolitan Motor Inn was great and the place is certainly value for money.

Positives:
- Friendly and attentive staff both at check in/out and at the restaurant
- Good location (an easy walk to most locations in the CBD
- Clean, spacious and well appointed basic rooms
- Under cover parking (although limited) with option for small fee to extend parking after check out

Negatives:
- The restaurant food was very basic and underwhelming
- There was quite a lot of road noise on the lower levels and although it didn't bother me it might annoy some people (however it is an old building and would be near impossible to sound proof)

Although i did mention a couple of negatives i do think that you get great value for money, a clean and spacious room and a overall lovely base to explore Brisbane. Perfect place to book if you're visiting on business or a short trip.

Room Tip: Higher floors would have less road noise
  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Emily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at Metropolitan Motor Inn, responded to this reviewResponded 15 August 2017

Hi Emily,
Firstly i would like to thank you for choosing to stay at The Metropolitan Motor Inn for your last stay.
It is always a pleasure to that our guests have had an enjoyable stay and that all stay are meeting the guests exceptions.
It is sad to hear that your restaurant experience was not the best and i will take this up with our Chef to ensure that other guests do not have the same experience as you did.

Again i would like to thank you for your feedback and we look forward to welcoming you back to The Metropolitan Motor Inn.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

We chose the Metropolitan Motor Inn for it's convenient location to mainly St Andrew's Hospital where I had an appointment. It was above and beyond what we expected! Our room was spotless with everything we could need for a night's stay. The ease of location with car parking was wonderful for us 'country' people! We ate at the OneOSix onsite restaurant and WOW..what a beautiful meal which was certainly value for money! Thoroughly enjoyed our brief stay and we will be back but for longer next time!

Room Tip: We had a 3rd floor room with lovely outdoor area with tables nearby
  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank heather1w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at Metropolitan Motor Inn, responded to this reviewResponded 15 August 2017

Hi Heather,

Thank you for your feedback and it is a pleasure to hear that you had a great stay at The Metropolitan Motor Inn.
It is great to see all staff going above and beyond for all guests so that they have an enjoyable stay.
I will pass on to our Chef that you had a great meal in the restaurant and it was great for value.

Again thank you for taking the time to leave us a great review and we look forward to welcoming you back to The Metropolitan Motor Inn.

Kind regards
Scott.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

Having paid for a deluxe room it was anything but. Directly outside my room was a gay bar noisy till the early hours. The hotel lift is not available between 2130 and 0630 each day. Unbelievable if you are injured or in a wheelchair.
Advertises toiletries however only shower caps were offered with the soap dispenser being hidden behind the shower curtain.
Restaurant was unavailable on both Friday and Saturday nights due to private functions great for guests.
Remote tv with the sensor hidden behind the curtain and batteries which were flat even after letting them know and leaving the batteries out with the remote clearly on the table it was ignored and I had to call again for new batteries,
Stay elsewhere is all I would say very below average place.

  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank amazon669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at Metropolitan Motor Inn, responded to this reviewResponded 6 August 2017

Hi Amazon669,
Thank you for your feedback.
We take all feedback very seriously at The Metropolitan Motor Inn and i would like to address the issue you had during your last stay.
1. We do not advise a Deluxe room if its not.
2. The bar next door is out of our control with the noise.
3.lift not working between hrs of 21:30-06:00 is for security of both guests and staff
4.Restaurant is booked for private functions most Fridays & Saturdays but there is always other options to eat close by.
5.The TV is on a swinging bracket so it can be moved to a position that most suits the guests, with the batteries for the remote control i have raised this issue with my Head Housekeeper to ensure this does not happen again.

Again i thank you for your feedback.

Kind regards
Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

the staff but particularly the manager Kevin Warmington were fantastic went over and above to help my husband and myself whilst we were in Brisbane whilst my son was receiving medical treatment following a serious car accident.
the rooms were very clean and comfortable .
The undercover parking a bonus. The price was fantastic compared to other available options in the area. will defiantly stay with them again when next in Brisbane.
I will be recommend this hotel to everyone .

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank april19712017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela W, Manager at Metropolitan Motor Inn, responded to this reviewResponded 3 July 2017

Thank you and I am the lucky lady who is married to him.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017

Stayed for the one night whilst stopping by in Brisbane. The hotel is easy to find, free parking and extremely friendly staff.

You're looking at a 10/15 minute walk into the centre, even further if you want to go to Southbank.

Spacious rooms, comfy bed and decent bathroom! Can't complain really.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela W, Manager at Metropolitan Motor Inn, responded to this reviewResponded 27 June 2017

Thank you for your great review and so happy you mentioned my great staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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