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“Worst 4 stars hotel, maybe 2 stars”

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Ramada Resort Dead Sea
Ranked #8 of 9 Hotels in Sweimah
Reviewed 8 November 2017

Dear Ramada, I do not know where are your 4 stars, but I have noticed a lot of irregularities. Half of my time i travel, but i never seen a 4-star conditions like this: smelly rooms, dirty bathrooms, hair and mold in the bathroom, old furniture, cigar burnt curtains, noisy and dated mattress, poor breakfast, doubtful products. I also have a travel blog and I will be careful to advise people to avoid losing money on such accommodation. Stayed at far better/cheaper 2-3 star hotels than this. Managers should focus more on room cleaning and replace those old mattresses.

Room Tip: avoid noisy room 211
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Spiridusha07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Resort D, General Manager at Ramada Resort Dead Sea, responded to this reviewResponded 10 December 2017

Dear Spiridusha07,
I am really saddened reading your review, especially knowing that you felt disappointed about your recent stay. Rest assured that your constructive comments are all well-noted. We will make sure to review our rooms maintenance. I will make sure that concerned head of departments will work on the betterment of guest experience. We truly hope that you will give us another opportunity to welcome you back in order to deliver the services that you deserved. Kind regards, Beat Peter, General Manager

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14 - 18 of 552 reviews

Reviewed 7 November 2017

I only had a lunch at this Hotel, which was truly delicious, with a varied assortiment including delicate sweets.
Further on, had a short swim in the beach of the hotel. The beach was clean and calm, they were offering towels and a mug.

Stayed: October 2017
Thank Lilit_Mkrtchyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Resort D, General Manager at Ramada Resort Dead Sea, responded to this reviewResponded 10 December 2017

Dear Lilit_Mkrtchyan,
We are happy to know that you enjoyed our lunch buffet and our Dead Sea Beach. Thank you for sharing your experience with us. We hope we will have the opportunity to welcome you back to our resort. Best regards, Beat Peter, General Manager

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Reviewed 6 November 2017

The rooms are spacious and luxurious, food is varied from intercontinental to local typical dishes - all delicious and you know exactly what you get including a great swimming pool!Hotel is located 10mins walk from the sea and there are free shuttles back and forth. Do not miss!

Room Tip: Rooms have balconies, mine was towards the sheep and camel herds - it was beautiful.
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  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank I D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Resort D, General Manager at Ramada Resort Dead Sea, responded to this reviewResponded 10 December 2017

Dear I D,
Guest feedback is very important in maintaining our service standards and really appreciate that you shared your review with us. Furthermore we are very happy to hear that you enjoyed your stay with us and our team managed to serve you well. We hope to have the pleasure of welcoming you back to our hotel. Warm regards, Beat Peter, General Manager

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Reviewed 5 November 2017

The Ramada Resort Dead Sea is located at a few meters from the Dead Sea. The rooms are very confortable, the food (buffet) is good and you enjoy good amenities (2 swimming pools and a private beach). Note that the beach is accessible only starting from 7:30 am.

Stayed: October 2017, travelled with friends
Thank leonardo_1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Resort D, General Manager at Ramada Resort Dead Sea, responded to this reviewResponded 10 December 2017

Dear leonardo_1964,
We are very glad to read that you enjoyed your time with us and that your stay was an enjoyable experience for you. Thank you for complementing our our facilities including our pool. I join the team in looking forward to your return which we hope will be soon.
Warm regards, Beat Peter, General Manager

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Reviewed 29 October 2017

Friendly and helpful staff, decent food, nice pool, good towel and mini bus service for the beach, clean and comfortable rooms all added to a pleasant short stay. It's not the cheapest but you get what you pay for.

Stayed: October 2017, travelled with family
Thank ohgarygary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Resort D, General Manager at Ramada Resort Dead Sea, responded to this reviewResponded 10 December 2017

Dear ohgarygary,
The team and I are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We are glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we hope will be soon.
Warm regards, Beat Peter, General Manager

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Additional Information about Ramada Resort Dead Sea

Address: Dead Sea Road, Sweimah 11194, Jordan (Formerly Winter Valley Warwick Resort & Spa)
Phone Number:
Region: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Sweimah
#8 Spa Hotel in Sweimah
#8 Luxury Hotel in Sweimah
Price Range: RM323 - RM489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Resort Dead Sea 4*
Number of rooms: 161
Official Description (provided by the hotel):
Ideally located on the northern shore of the Dead Sea, Ramada Resort Dead Sea is situated at the lowest point on earth within the largest natural spa - The Dead Sea. Our 4 star internationally managed resort, a member of Wyndham Hotel Group, is just 55 km from Queen Alia International Airport and 35 km from Amman, Jordan's capital. Ramada Resort Dead Sea offers 161 rooms and suites with terraces ideally spread out on 4 floors overlooking the Dead Sea. Decorated in warm and fresh colors, all rooms are equipped with signature bedding and linens, individual air-conditioning control, 32" LCD TV screens, and in-room safe, coffee & tea making facilities,and hairdryers just to name a few. Guests can also enjoy free WIFI around the resort. For the ultimate in relaxation our pools and spa are there for guests to unwind and relax during their stay. Enjoy Dead Sea spa treatments by visiting our Oasis spa, and choosing from the wide range of treatments available there, while you also explore our wet area (sauna, steam and Jacuzzi). Ramada Resort Dead Sea has not also forgotten about our beloved little ones; our kids area is located close to the pool area and is properly equipped to suit their needs. Our seaside resort is also equipped with a number of food and beverage outlets serving a wide range of international and local dishes. We look forward to welcoming you at Ramada Resort Dead Sea! ... more   less 
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Also Known As:
Ramada Resort Dead Sea Jordan

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