We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“the Dead Sea”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Kempinski Hotel Ishtar Dead Sea
Ranked #2 of 9 Hotels in Sweimah
Reviewed 10 June 2016

the dead sea is one of the most beautiful places you can visit, its so warm in winter so better not to go there in summer. i totally advice to book at the kempinski hotel there as it is one of a kind spa, the team and building and facilities are sooooooo great

Room Tip: sea view rooms are the best
See more room tips
  • Stayed: December 2015, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Mamoun J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 12 June 2016

Dear Guest,

Thank you for taking the time to write you review with us. I am pleased to learn that you have enjoyed your stay with us and got the chance to experience our different outlets and facilities. It was a pleasure having the chance of hosting you and we are looking forward for your next visit.

Best regards,

Sebastien Mariette
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,844)
Traveller rating
Traveller type
Time of year
Language
  • More languages

739 - 743 of 2,844 reviews

Reviewed 9 June 2016

Our trip to the hotel started off on a sour note. When we checked in and go to our room, we noticed the air condition and mini fridge wasn't working. Maintetance came and said they need to work on. Of course by the time they came back we were drenched in sweat. I called Mohammed in front desk and told him how disappointed I was in this room. He was the one that checked us in. He told me he'd call me back in a couple minutes, in which he did and upgraded me free of charge to a junior suite! I'd like to personally thank him for his amazing customer service and attitude. We later saw him driving the golf cart. He was a very kind. The pools here are amazing! Too many to pick from. My preference was the one looking out onto the sea next to the Italian restaurant. Breakfast buffet was delicious. Enjoyed sitting out on the deck. Ivan in the restaurant was an amazing host and loved talking to my daughter Natalie and enjoyed making small talk with him. Great hotel, clean and most importantly the amazing staff there!!

Stayed: June 2016
4  Thank Trmaayah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 13 June 2016

Dear valued guest,

Thank you for your stay at Kempinski Hotel Ishtar and for sharing that your trip was enjoyable. We are delighted you loved our heartfelt hospitality and the attentive service. I was also happy to learn that you were highly impressed with Mohammed and Ivan who made your stay memorable. We are all already looking forward to welcoming you back to the Dead Sea.

Warm regards,

Sébastien Mariette
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2016 via mobile

The room is a bit dated but they kept it clean and tidy. Service is nothing less than excellent. We had a semi private pool but it was relatively full given all the seats were taken when we could see the pool from our room.
Both dinner and breakfast was a buffet and the food was good but the waiters/waitress were not all that efficient. Not that they were really busy serving since this is a buffet.
It's pretty obvious you get extra service if you start tipping like any other middle eastern hotel.
Jerk at the beach won't help you put mud on unless you tip the guy so I took off one star from the rating.

Stayed: May 2016, travelled as a couple
1  Thank Keiki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 13 June 2016

Dear Valued Guest,

Thank you for staying at Kempinski Hotel Ishtar. We are glad that you enjoyed a comfortable stay. We appreciate you sharing your observations and apologize for the inconvenience caused. Your comments have been shared with the concerned department for immediate improvement. We hope to host you once again during your upcoming trip to Jordan.

Warm regards,

Sébastien Mariette
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2016

This is a really big 5* hotel with great facilities spread out so you can end up doing a fair amount of walking if in the main building to the pools and beach. What stands out for us was the level of service. All staff have been professionally trained- courteous, speak English and always helpful. In particular the swimming pool guys were continually running around adjusting the umbrellas, bringing free cold water and frozen face cloths. Ivan the Filipino PR guy seemed to be everywhere and extremely helpful.
The buffet breakfast was very good, the sandwich grill at lunchtime good and the Codes Asian restaurant was very tasty. Unfortunately alcohol is just far too highly priced plus the 33% taxes which really reduces the demand for more beer on a very hot - mid 40' day - or wine at night. We have a choice which country and place we go for a mini break - here prices are way above even expensive Dubai. I mentioned it was my wife's birthday the next day and they kindly delivered a small birthday cake and greetings to our room - very well done. Also as has been mentioned in other reviews they scan the luggage and didn't allow a bottle of wine we had bought at the airport. This was placed in the car but when we went out the next day the extreme heat had pushed the cork out and boiling wine was coming out ( managed to save it and the doormen got some ice for us - great service!!), so be warned don't leave anything in the car. Overall a very good experience.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Craig N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 9 June 2016

Dear Valued Guest,

Thank you for taking the time to share your review on TripAdvisor. We are strongly committed to constantly improving the quality of service we provide, so your comments and personal experience are very important to us. I am very glad that we had the chance of hosting you during your visit to Jordan; it gives us a great pleasure to hear that you had a nice stay with us. I have also shared your feedback with Ivan, who was so motivated and happy to receive your special recognition to his efforts and professionalism. Again, we are so honored we got the chance of welcoming you and we hope we get another chance soon.

My best regards,
Sebastien Maritte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2016 via mobile

I really needed two days of relaxation and calm, kempinski dead sea offered me that. Amazing time at the spa with Tik (I had massage..90 minutes felt like 5 minutes)... Thanks to Mohammad for his care in the gym, offered me nice tips and exercises.. The gym it self is very well equipped.

Stayed: June 2016, travelled with friends
1  Thank camminatoremondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 7 June 2016

Dear Valued Guest,

Thank you so much for taking the time to leave a feedback about your recent stay with us. Guests’ satisfaction is our highest priority and we turn our full attention to personalized and attentive service to accommodate our guests with a memorable stay during their visit to this unique haven at the lowest point on earth. Thank you for your recognition to our staff efforts, I have shared your feedback with Mohammad, who was so motivated to receive your kind praising words. We are looking forward to welcoming you back at Kempinski Hotel Ishtar Dead Sea.

With best regards,
Sebastien Mariette.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Sweimah
0.8 km away
Crowne Plaza Jordan - Dead Sea Resort & Spa
4 km away
Holiday Inn Resort Dead Sea
0.2 km away
Dead Sea Spa Hotel Resort
Show Prices
Show Prices
Show Prices
39.2 km away
Four Seasons Hotel Amman
12.1 km away
Ma'In Hot Springs
Ma'In Hot Springs
#1 of 1 in Ma'in
703 reviews
5.8 km away
Ramada Resort Dead Sea
Ramada Resort Dead Sea
#8 of 9 in Sweimah
556 reviews
Show Prices
Show Prices
Show Prices

Been to Kempinski Hotel Ishtar Dead Sea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
Phone Number:
Region: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sweimah
#2 Luxury Hotel in Sweimah
#2 On the Beach Hotel in Sweimah
#2 Spa Hotel in Sweimah
Price Range: RM 733 - RM 1,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Number of rooms: 345
Official Description (provided by the hotel):
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and HotelQuickly so you can book your Kempinski Hotel Ishtar Dead Sea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing