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Reviewed 29 November 2017

I have no doubt that Kempinski is the best hotel in the Dead Sea area. It is a huge resort, beautifully decorated in Arabian style and very well maintained. In summary, perfect!
It has nine swimming pools, one more beautiful than the other, but, of course, the highlight goes to the round pool where there is a DJ playing and where everyone wants to see the sunset, which, by the way, is always spectacular.
In Kempinski you will find the largest spa in the Middle East with large pools, small pools with Dead Sea water, fresh water, hot tubes, saunas and many areas to relax and enjoy the massages they offer. The products are all produced with the Dead Sea minerals, which is really cool.
The rooms are large, clean and comfortable, all facing the sea. The amenities are excellent, and are also made up of minerals from the Dead Sea.
The staff is impeccable, many of them are from Philippines, super solicitous. They are always attentive to the guest´s needs and serve you with agility, good humor and friendliness.
The area where we can enter the Dead Sea has guard lives and there you find the mud to pass in the body, plus a lot of mineral water, very important because of the heat and salt water that can not touch your eyes.
The Kempinski's restaurants serve delicious meals and various cuisines, and the hotel even offers evening attractions, such as a professional belly-dancing show. I loved the show we watched while we smoked narghile and the dancer performed very well!
Breakfast is a separate chapter. I have never seen so much variety of itens, and everything has a very high quality! We spent hours having that delicious breakfast!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ThaisNatale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 20 December 2017

Dear ThaisNatale,

Thank you for choosing Kempinski Hotel Ishtar and for sharing this extensive and kind review on TripAdvisor. We love to create unique experiences for all our guests, and we are delighted to know that you felt pampered during your stay.
We look forward to the next special day that you will choose to share with us.

Warm regards,
Sébastien Mariette
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017

We traveled as a Family and loved everything. Firstly the Staff from check in to check out were fabulous, super kind, attentive and helpful. The rooms were wonderful, the private beach perfect for a memorable Dead Sea Mud and floating experience, and the pools -WOW. Lovely to spend some time in the heated infinity pool. Very magical place. The breakfast was also fantastic! This places makes your Dead Sea experience so special and memorable.

  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank BlueToesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 12 December 2017

Dear valued guest,

Thank you for staying at Kempinski Hotel Ishtar and for sharing your wonderful experience. We are thrilled to read that you loved the services provided by our welcoming associates, we will share your comments with our team members in order to let them know that their efforts are highly appreciated. Thank you once again. We hope to have the opportunity of pampering you and your family again in the nearest future.

Kind regards,
Sébastien Mariette
General Manager

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Reviewed 29 November 2017 via mobile

I loved the nine pools and the spa, I had one of the best Thai massages. The rooms are large with balcony and sea view. The food is excellent in the restaurants and at breakfast. Definitely recommend this place!

Stayed: November 2017, travelled solo
Thank monique_trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 27 December 2017

Dear Monique M,

Thank you very much for your recent stay with us. It was a pleasure to host you here at the lowest point on earth. I also like to thank you for taking your time to provide us with some feedback. Our team and especially the colleagues at one of the largest Spa in the Middle East - The Ishtar Spa by Resense were delighted to learn that you left with fond memories. We hope to serve you again in the very near future.
Best regards,

Sébastien Mariette
General Manager

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Reviewed 28 November 2017

This hotel is a wow. Incredibly spacious guest rooms, complete with a sitting area and huge bathroom with a deep soaker tub. I love the bathroom amenities, Trinitae, all made in Jordan which is fantastic.

This property has multiple pools including infinity pools and great beach access to the Dead Sea.

The staff are very friendly and accommodating. A special stand out is Ivan, his joie de vivre is infectious.

Room Tip: All rooms face the Dead Sea and are beautifully appointed
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank AvrilMatthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 12 December 2017

Dear Valued Guest,

Thank you for being so kind and finding the time to post your holiday experiences on TripAdvisor. We are amused to learn that you have entirely enjoyed your stay with us and very much appreciate your comments regarding friendliness of our staff members and overall hotel services. We are highly pleased with your sincere praises of our sunny resort.
We look forward to hosting you very soon again.

Best Regards,
Sébastien Mariette
Cluster General Manager

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Reviewed 28 November 2017 via mobile

My husband and I spent two nights here during our visit to Jordan and it was amazing!

A few days before arriving we received a welcome email which was lovely. We travel often and this is the first time in a very long time to see this.

When checking in, we were upgraded to a villa room which was beautiful and very close to facilities.

The breakfast included in the room rate was simply awesome! There was EVERYTHING available!

We dined at the Italian restaurant and chef Emmanuele was brilliant. I had an wonderful pasta dish and my husband was very impressed with his steak tartare, so much so, we went back for the same again the following night!

All of the staff were welcoming and greeted us with a friendly hello and a big smile.

And of course, the Dead Sea itself is on a totally different level! We had so much fun!

Thanks Kempinski and your team. We had a wonderful weekend with you!

Stayed: November 2017, travelled as a couple
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this reviewResponded 20 December 2017

Dear Angela M,

Thank you for choosing Kempinski Hotel Ishtar. We love to create unique experiences for all our guests, and we are delighted to know that you felt pampered during your stay. We look forward to the next special day that you will choose to share with us.

Warm regards,
Sébastien Mariette
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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