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Mahmoud O
Kuala Lumpur, Malaysia

Graeat Stay

4.0 of 5 bubblesReviewed 18 Mar 2017
Great Malaysia
Great Stay
Great place
Great staff
Great location
Great Services
Very clean
Very classic
Near airport
Nice daily trips
Fresh air
Professional and helpful staff
Great food varaities
Thanks Avani
Date of stay: March 2017
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Minor Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this review
Responded 19 Mar 2017
Dear Mahmoud O,

Thank you very much for your positive review following your stay, I was happy to read you rated us well! The amount of "GREAT" in your review gives me confidence that we did well for your stay!

Rest assured that all positive feedback will be shared with the team for their encouragement.

We look forward to welcoming you back in due time, and our aim upon such time will be to elevate your experience to the next, 5-star rating level.
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (8,453)
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Reviewed 18 March 2017 via mobile

Spent 3 nights here to relax before heading home to Melbourne and after nearly 6 weeks travelling asia.
Had a lower level villa on main stem about half way. Large rooms with great windows and views.
Great for views along coast.
Very comfortable with good beds and nice bathroom with proper shower cubicle overlooking the water.
Also has a balcony to watch the sea life.
Had a small issue with aircon cutting out but maintenance soon fixed that.
Very fast check in.
Has plenty golf type buggies (or bicycles) to run people around if you dont like to walk. We walked everywhere.
Tried 3 of the restaurants and all very good. We especially liked the seafood fixed menu at Stimboat.
Buffet for dinner and brekky in main cafe was good with big selection.
We liked to walk the 2 side beaches in the mornings. Plenty shade and seats in restricted Avani area. But we also walked length of the beachs. Lovely.
Water is not Aussie crystal clear but still nice. My wife loved watching the sealife from our balcony.
Be a great place for kids.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank MelbourneBazza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 20 March 2017

Dear MelbourneBazza,

I was very much delighted to see your 5-star rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay. Happy to read you enjoyed your walks within and outside the resort perimeters to view the wildlife, sunsets and sunrises!

It goes without saying that I will share your very generous feedback with them, hoping they will be encouraged by your words to continue doing the great job they do for our guests on a daily basis.

We do hope to see you again in the near future for hopefully another 5-star stay!
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

avani located in Sepang area, out from the busy Kuala Lumpur. Suitable for those from Singapore and looking for local tour, Melaka, Bukit Melawati and Putrajaya, by road, you should stop by here for good rest. This villa type rooms, oversee the sea, you can opt for beach games, go-kart and paintball games too.

WHAT'S AROUND

F1 Sepang International Circuit
Mangrove River Fishing
Putrajaya

Also suitable for those come for F1 , Grands Prix event, here is the solace place to sleep after a hectic day.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Shyyusoff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 20 March 2017

Dear suryati,

I was very much delighted to see your 5-star rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay. Indeed, the resort is well located close to some of the non-urban sight seeing sights, as well as the KLIA airport!

It goes without saying that I will share your very generous feedback with them, hoping they will be encouraged by your words to continue doing the great job they do for our guests on a daily basis.

We do hope to see you again in the near future for hopefully another 5-star stay!
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2017

Awesome resort to be at. Great scenaries, great facilities and worth every penny you spend on. Down side was the car parking allocations. Other than that everything was perfect. Breakfast buffet was delicious and the vicinity was near to 'Kampung' restaurants for hearty and classic meals.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank syazwany2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 20 March 2017

Dear syazwany2017,

I was very much delighted to see your 5-star rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay.

It goes without saying that I will share your very generous feedback with them, hoping they will be encouraged by your words to continue doing the great job they do for our guests on a daily basis.

If any constructive thoughts such as your parking feedback, we also always welcome those, in an effort to continuously improve on our product and/or service, and rest assured they will be addressed as such in a positive way.

We do hope to see you again in the near future for hopefully another 5-star stay!
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2017 via mobile

I really liked my time at Avani resort, liked the concept of villas over the water in a shape of a palm tree.

Our room was really spacious & comfortable.
My personal highlight was the shower "with a view" & large balcony. The beds were very really great. I think however that the housekeeping could do a bit of a better job- there were hair on the floor when we arrived and plenty of staines on the curtains.

The breakfast was very good, plenty of choice and very friendly staff.

We tried the BBQ restaurant at the sunset beach and it was amazing. Very tasty, freshly prepared food & great service.

I liked the infinity pool area a lot, but not so much the beach.

Overall very good experience, although I found a few FOH team members not really friendly and didn't like their attitude, especially the lady who checked us in.

One big critic point for me is the in-house taxi solution offered by the hotel. I took an Uber from the airport and paided 35RM, the hotel offers a taxi service for 130 RM and since it's so remote it's hard to get an Uber back to the airport. I found the service really overpriced and kind of shameless to charge nearly 100RM more than regular taxi service.

Date of stay: March 2017
Trip type: Travelled with family
1  Thank EviKierz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 20 March 2017

Dear EviKierz,

Thank you very much for your positive review following your stay, I was happy to read you rated us well, with some noted constructive points!

Rest assured that all positive feedback will be shared with the team for their encouragement, whereas simultaneously we will look into any constructive thoughts for potential improvement where possible.
Taxis are hard to come by due to the remoteness of the location (I am sure you will have noticed that Uber / Grab / etc cant be found in the vicinity). For this purpose we found a company willing to have cars based at the resort, unfortunately but understandably as such costs for this service will be harder. Alternatively, guests can use the free shuttle to go to KL daily.

We look forward to welcoming you back in due time, and our aim upon such time will be to elevate your experience to the next, 5-star rating level.
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

A rich experience - Peaceful, serene, inspiring, motivating, energetic stay. Very good service, awesome view from the rooms about the sea. You can experience different facets of the sea - calm, sleepy, noisy, mad, wild, soothing...

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Solomon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ErwinV, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 20 March 2017

Dear solomon_salvis,

I was very much delighted to see your 5-star rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay. I note your experienced many different aspects of the resorts and I am happy to read you enjoyed them all in an AWESOME experience!

It goes without saying that I will share your very generous feedback with them, hoping they will be encouraged by your words to continue doing the great job they do for our guests on a daily basis.

We do hope to see you again in the near future for hopefully another 5-star stay!
Please do not hesitate to contact us for personalized assistance to make this happen.

Kind regards,

Erwin van der Veen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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