First time i stay at AVANI . Very good place. Nice view, delicious food, value for money and will come again
4,517
2,010
977
478
508
Samuel Y
커플 및 친구들끼리 완전 추천!
Review of Avani Sepang Goldcoast Resort
Reviewed 9 Oct 2024
정말 꽉찬 프로그램으로 정말 재밌었어요! 가이드분도 정말 친절하고 좋아요! 아바니에서 진행하는 프로그램들 모두 즐거윤듯합니다.
Translate to Eng
It was a lot of fun with the packed program! The guide was really nice and nice! All the programs in avani are very fun.
Translate to Chinese
真的是满满的节目，真的很有意思！ 导游也很亲切，很好！ 好像在哈瓦尼进行的节目都很愉快。
Date of stay: October 2024Translate to Eng
It was a lot of fun with the packed program! The guide was really nice and nice! All the programs in avani are very fun.
Translate to Chinese
真的是满满的节目，真的很有意思！ 导游也很亲切，很好！ 好像在哈瓦尼进行的节目都很愉快。
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this review
Responded 16 Oct 2024
Dear 839samuely
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Bazmeer Nazar
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (8,491)
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4,517
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All reviews sea view buggy service chinese restaurant family villa nice view short vacation live band buggy drivers avani sepang infinity pool family trip bila bila restaurant duty manager fire show f b superior room hai sang lou
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104 - 109 of 8,490 reviews
azharh132024
1
Date of stay: October 2024
Review collected in partnership with Minor Hotels
Ask azharh132024 about Avani Sepang Goldcoast Resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 16 October 2024
Dear azharh132024,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
azimawati
Kuala Lumpur, Malaysia
1
A good location for a short vacation. Good services & very friendly staffs. A lot of breakfast choices here. Highly recommended.
Date of stay: September 2024
Review collected in partnership with Minor Hotels
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Thank azimawati
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 16 October 2024
Dear Azimawati,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ainnabila0808
1
fireworks yg awesome .. semua besttt.. staff yg friendly, semua bagus2 .. will repeat soon dgn family…
Date of stay: October 2024
Review collected in partnership with Minor Hotels
Ask ainnabila0808 about Avani Sepang Goldcoast Resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 16 October 2024
Dear ainnabila0808,
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.
Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marie B
Cork, Ireland
127
The good:
Very relaxing and hearing the sea lapping all around you was fabulous
Some staff - esp. those in the breakfast area where fantastic
Spa is superb - highly recommend
Location is near the airport
Very clean
Wooden floors in the villa gave a premium feel
Very comfortable bed with gorgeous high thread count sheets
Buggy service was very responsive and fun!
The bad:
There were communication issues at the start and trying to book an airport pick up was difficult
Some staff gave the impression that they could not be bothered - or were tired after a long season. We could not get the ATV assistant to come over (the ride on the quad bikes was part of our deal) eventually we went back to reception and a guy came to ask the woman to help us.
There is no 'vibe' - no communal place to drink or people watch. Apart from breakfast time, you see hardly any other guests - the bar (well the breakfast area really) at night felt lonely and depressing
There is not much to do at all - when you try to book something there is always 'oh no we can only do that on Thursday, or oh not this week etc.
The room service clearly states on line that it opens at 12.00 but try to book and you are told it is not available until 14.00
Food was OK not great though.
There are a lot of repair works taking place
The pool is really small
Overall this was not a 5 star experience, but the friendliness of the staff in the 'bar' and in the restaurants has to be mentioned as brilliant. Spa too was really lovely. There are not enough places to sit out and properly relax - the beach area is run down and the water shallow and a murky green/brown.
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 16 October 2024
Dear AgentEquestrienne,
Thank you for taking the time to complete our Guest Satisfaction Survey.
Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.
Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.
We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.
Thank you again for choosing to stay with us and for your time in sharing your feedback.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
amirahafifah0815
1
The registration process and first impression could have been much better. It was not as positive as expected.
Date of stay: September 2024
Review collected in partnership with Minor Hotels
Ask amirahafifah0815 about Avani Sepang Goldcoast Resort
Thank amirahafifah0815
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duty Manager, General Manager at Avani Sepang Goldcoast Resort, responded to this reviewResponded 16 October 2024
Dear amirahafifah0815,
Thank you for taking the time to complete our Guest Satisfaction Survey.
Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.
Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.
We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.
Thank you again for choosing to stay with us and for your time in sharing your feedback.
Best regards,
Bazmeer Nazar
This response is the subjective opinion of the management representative and not of TripAdvisor LLC