Fast Track meet & assist:  Jakarta International Airport Terminal 2 and 3 arrival halls have clear direction on the arrival procedures of international flights coming to Jakarta. Visitors can look follow the signage. There are spearate lanes for Indonesian citizen and international visitors. 

For those without visa (and as long as your nationality enables you to apply for visa-on-arrival), you can proceed to visa on arrival counter and then to immigration. Those who are exempted of visa, and those who have obtained a visa before flying, can proceed immediately to immigration. 

If your are Indonesian or have a residents permit and want to use fast track meet & greet service, you can join the Saphire club  |, although this is not yet avalable in T3, and your fellow travellers will have to queue

The following companies also offer commercial meet & greet service using licensed airside staff and can be contacted if you need assistance.  Arrangements have to be made in advance.

Diamond Air: UK operator covers Jakarta T2, T3 - 72 hrs notice needed |

Fast Track Jakarta T2, T3: no minimum notice  | 

Jakarta Air Services (JAS): an official airport handler, no minimum notice  |

China Fast Track T2:  24 hrs notice needed | 

These meet and assist services are also available in Bali and the main Indonesian gateway airports