I can't recommend Villa Caribe highly enough. Under ordinary circumstances, I would give it five stars, but our circumstances were far from ordinary, and the owners and staff far exceeded our expectations.
My friends and I were staying in the village of Las Terrenas, about three hours away from Puerto Plata by car, when protests broke out in that village and we decided we needed to leave. We started searching the Internet for another place to stay on Tuesday afternoon. By Tuesday night we had confirmed our reservation at Villa Caribe with Chris, one of the owners, and by Wednesday early afternoon we were there. The response time and customer service on the booking end were absolutely amazing.
We were so grateful and relieved to be away from the riots in Las Terrenas that we would have been happy with almost anything, but we were in for a major treat. Not only did we not have to settle; Villa Caribe was an order of magnitude nicer than anything we had expected. (Why the owners don't have photos of the gorgeous interior of the home, I don't know.) High ceilings, light and airy rooms, huge beds, many various community areas, a generous kitchen, a lovely pool, beautifully manicured grounds, and a view--and the sounds--of the ocean across the street?! Who could have imagined?
Oh, and let's not forget the funny, super-helpful, friendly, English-speaking staff. When we arrived we were ravenous, and found Francesca and Maria fixing dinner (it smelled heavenly). We had brought with us some cooked potatoes and hard-boiled eggs, leftovers brought along on our mad dash out of our previous lodging. Francesca said, "Why don't I make you some potato salad so you can eat right away?" This she did, in the span of about ten minutes. My husband is a chef and I watched his face as he tasted it. One bite and he was sold: "This lady can COOK!" No kidding. Each meal that Francesca and Maria prepared for us was absolutely wonderful (I highly recommend the dorado in coconut sauce!). They washed and folded our laundry, helped us set up taxis and activities, literally fixed us drinks and brought them out to the pool, always kept the house sparkling, and maintained an upbeat, friendly demeanor every moment.
Sorry to gush--but you had to understand why I couldn't possibly recommend Villa Caribe any more highly. Thanks SO MUCH to Chris, Francesca, Maria, Marino, and Gus (who coordinated our activities). My only regret is that we didn't begin our vacation at Villa Caribe.