My wife and I have stayed in other units at this property several times and have used VRBO for our stays all over North America and Europe. This property has a spectacular view of the mountains and is very conveniently located within walking distance of many of the shops and services in Canmore and permits quite easy access to explore the mountains and surrounding area.
However, we were somewhat dissapointed with the cleanliness, tidiness and functionality of this particular unit.
We had the following concerns:
-there was dried food left in the sink and on the counters.
-there were leftover open food packages in the fridge and on the counter(condiments, ice cream, chips, bread)
(The first two points are more of a concern during the current pandemic situation)
- the closets were full and untidy (front entry had a cooler in it and the overhead storage was full leaving no room for hats, mitts or footwear, the bedroom closet was full of spare bedding, leaving nowhere to unpack our suitcases, and the laundry room was cluttered with cleaning supplies and a vaccuum cleaner to the point where access was only possible to the washer and dryer by emptiing the room)
-the two bathroom door hinges are in need of lubrication as they both squeak.
- it was very difficult to regulate the temperature in the space (which could be as a result of the newly installed thermostat)
-the gas fireplace was a huge dissapointment as it would only remain on for a maximum of 45 minutes and would take at least another 45 minutes to reset, once it shut off
-there was only one detergent pod for the dishwasher.
In closing, we feel that this property could have easily been a five-star stay with a little more attention paid to these small details