Very clean but no lift, but most places we found out don't have them. It's not as close as it's described to the Vatican or attractions. But you have to make yourself learn how to get around on the tram and bus. Once you do it's okay. Mattress not to comfy. We arrived a little early and had to wait but Simone recommended a pizza place right at the corner. We took a taxi from the train station because we would have never found it. The morning we were to leave I asked if we could check out maybe an hour later (12:00 pm) we were told we couldn't. So we had to check out at 11:00 am. But he didn't even get back to get the key until 11:30 am, so not sure why he wouldn't let us. Because we had to wait for a taxi and ended up leaving at noon anyway.