Our first impressions were great - from booking right up to our arrival.
Then, reality sets in. Faulty equipment, missing kitchen utensils, spiderwebs in all the corners of most rooms, disgusting on-suite shower, 1/2 the hot tub jets didn't work, glasses stink of poor cleaners, tile floors without entry carpet or anti-slip....the list became too much to bare ----- but then the worst thing happens.
We arrive home after sucking up the shortfalls only to find that 9 of 10 of our guests (6 small children too) all contracted a horrible painful bacteria known as "hot tub rash". Until this event I have never even heard of it.
We notified management and their response is just short of calling us all liars. I sent photos of horrible outbreak on my wife's skin and confirmed her being under Medical supervision as a direct result of the hot tub condition.. They refuse to take any responsibility - so we are taking legal action.
I'll leave it to...