We were very disappointed that we had paid close to $8000 for 4 nights for this penthouse and were not able to get any credit due to the arrival of Hurricane Hector. I was told by the agent of the owner "No problem with hurricane...More
We are sorry this guest was not happy with our rental cancelation policies. Travel insurance is available for unforeseen occurrences and is highly recommended. The storm in question never hit Maui and all airports and facilities were open and operating during this period.