Our complaints are too numerous to mention all. The place was dreadfully cluttered with her belongings. Hot and stuffy and we weren't able to open any windows. Very steep incline down to the water which we had not been informed of. I'm an invalid so was unable to go down to the lake. We arrived at 6:pm on Sat. We left at 8:am the next morning even though we had paid up until Tuesday. When we got home, she phoned and accused us of leaving the place in a huge mess. We were there for not much more than 12 hours and we're senior citizens who don't drink. We didn't even cook a meal because it was so stiffling hot in there. So exactly how messy could we have been. She claimed the next people had told her this. This was on Sunday and we had paid until Tuesday. So if this is true, she obviously double booked. She then refused to refund us any of our money. She is not to be trusted.